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HEADLANDCUSTOMER EXPERIENCE

Concept i · A Headland concept build

Where twelve of us can eat tonight.

Every conference night, the same question moves through the hallway: who can seat the whole table? The hotel restaurant is booked out by six. This guide lives inside the event app and answers it properly - restaurants near the venue, honest group sizes, tables booked direct - and when nobody can get a table, dinner comes to the venue instead. Two tabs below: dine out, or order in. Try them both.

Near the Connect

The Relayforge Connect dining guide · Harbor Convention Center · Tuesday night

Party
Food
Around the venue - the map
How the money works, out loud: a restaurant pays to sponsor its listing here, and that fee is what buys the attendee a painless booking. Tap “Book a table” and the app passes the name, party size, night, and time straight to the restaurant’s own reservation system - mapped field for field to the booking API it already runs on. Where the house takes bookings through a platform, it lands as a guest checkout with the details already filled in: no form, no new account, no second login to forget. The table is held in the attendee’s name, and the house confirms by text. The trade, stated plainly: the sponsor pays, the attendee gets zero friction, and the event gets a sponsorship product it did not have before - the dinner hour, labeled sponsored and sold honestly.

For attendees

One tap. The app already knows your name and your party size - you never type them into somebody else’s website, and there is no other login between you and the table.

For the event

A sponsorship product, not just a placement: the dinner hour, sold to the restaurants your attendees are already walking toward. New inventory, labeled as sponsored, out in the open. The ROI is simple: every sponsored table is a booking the event didn’t have to staff, and the dinner hour becomes revenue the event didn’t have before.

For restaurants

Bookings with a confirmed headcount, passed straight into the reservation system you already use. The sponsorship fee replaces the friction your guests would otherwise pay in forms and logins. Sponsors sit at the top of the list, with the details groups actually ask about - large parties welcome, separate bills without the awkwardness, the table held in the attendee’s name. At a huge event, this is a funnel, not a trickle - the app points the whole crowd at the houses that signed up for the volume and can actually take it.

Built by Headland CX - Steven Killian

A concept build, and a starting point: your city guide, your venue, your sponsors. In production the booking never leaves the app - the reservation passes straight into the restaurant’s booking system, mapped to its fields, so the table lands in the attendee’s name with no form and no extra login.

Email Steven