Quick hit · A Headland concept build
Every big event has attendees for whom the expo floor is too loud, too bright, too much. They rarely complain. They just leave early and do not come back. This guide exists for them - tell it what you need and it shows you where the quiet is. Human first is mostly this: noticing who the room is hard for.
Relayforge Connect · accessibility and low-sensory guide, in the attendee app
Low-sensory hours run Tuesday 8:00-9:00 on the expo floor: house lights down, no stage audio, no flashing screens. Listed in the agenda like everything else, because it is not a secret.
A concept build, and a starting point: your venue, your accessibility audit, your app. The cheapest retention program in events is a room where someone can breathe.